Interview question: how do you handle a colleague who is rude to you on board?
-
#1 WestJet asked me this at my interview years ago and I still hear it from new hires. Sharing because people answer it badly. The wrong answer is 'I would report them'. The right shape: stay professional during the flight because passengers come first, speak to the colleague privately after, and only involve the lead if it affects safety or keeps happening. They are checking you don't escalate small things and you don't let big things slide.
-
#2 Aer Lingus asked the same. I said almost exactly this and the interviewer nodded before I finished. It's a teamwork question in disguise.
-
#3 Saving this. My call centre instinct is to escalate everything, so good to know.
